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Employee maintenance : examining employment relationships from the perspective of managerial leaders
Tepper, Bennett J.; Simon, Lauren S. - In: Research in personnel and human resources management : … 33 (2015), pp. 1-50
Persistent link: https://www.econbiz.de/10011298076
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A time-based perspective on emotional regulation in emotional-labor performance
Duffy, Michelle K.; Shaw, Jason D.; Hoobler, Jenny M.; … - In: Research in personnel and human resources management : … 29 (2010), pp. 87-113
Persistent link: https://www.econbiz.de/10003997841
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BEYOND SOCIAL EXCHANGE: NEW DIRECTIONS FOR ORGANIZATIONAL CITIZENSHIP BEHAVIOR THEORY AND RESEARCH
Zellars, Kelly L.; Tepper, Bennett J. - In: Research in personnel and human resources management : … 22 (2003), pp. 395-424
Persistent link: https://www.econbiz.de/10006885711