The rapidly growing recognition of the importance of emotion in understanding all aspects of organizational life is facilitating the development of focused areas of scholarship. This volume includes articles, which represent a selection of the papers presented at the sixth International...

This volume contributes to the ongoing study of the forces that shape the functioning of individual interpersonal workplacerelationships, and it demonstrates the complex interplay between emotion, cognitive processes,brain functioning and contextual factors at multiple levels of workplace life.

This volume of Research on Emotions in Organizations demonstrates the ubiquitousness of emotions and effects of emotions in organizational setting - starting from what goes on in the boardroom, extending right down to the way employees at the coalface interact with their customers every day.