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In this article, we apply the organizational architecture theory to the total quality management (TQM) to understand the complexity and the mechanisms of its working and its efficiency. We show that the role played by TQM in the value creating requires a profound analysis of the profits and the...
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(VF)Les Technologies de l’Information et de la Communication (TIC) se sont développées, en particulier les intranets RH. L’objet de cet article est de répondre à la question suivante:un intranet peut-il être un outil de contrôle des pratiques de GRH de l’encadrement intermédiaire?...
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