This article briefly describes the last two decades of the Tata group's transformational journey toward business excellence. It provides an overview of the sequence of business excellence, globalization, and innovation initiatives that the Tata group used to transform itself from a $4 billion...

Although many securities firms are using the Internet to facilitate stock transactions, little is known about whether and how the use of the online channel affects customer performance and, more importantly, how risk preferences moderate the effect on performance. This research investigates...

Motivated by the bond market's important role as the single largest source of financing for U.S. firms, this study investigates bondholders' assessment of the value of investments in information technology (IT) by examining the association between IT investment and initial bond ratings and bond...

This paper examines the relationship between a commonly observed strategic management behavior — real earnings management (REM) — and firms’ IT investment commitment (ITIC) in the context of IT infrastructure development. We also examine how the effects of REM may be influenced by three...