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Dienstleistungsqualität
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Scandinavian journal of management
Managing service quality : MSQ ; an international journal
32
Journal of service management
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Journal of Service Management
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International journal of quality and service sciences
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International Journal of Quality and Service Sciences
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The service industries journal
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Journal of Services Marketing
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Business transformation for a sustainable future
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Industrial marketing management : the international journal for industrial and high-tech firms
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Involving customers in new service development
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Journal of Service Theory and Practice
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The TQM magazine : the international bi-monthly for total quality management
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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A capability perspective on service business development in small and medium-sized suppliers
Gebauer, Heiko
;
Paiola, Marco
;
Edvardsson, Bo
- In:
Scandinavian journal of management
28
(
2012
)
4
,
pp. 321-339
Persistent link: https://www.econbiz.de/10009655522
Saved in:
2
A capability perspective on service business development in small and medium-sized suppliers
Gebauer, Heiko
;
Paiola, Marco
;
Edvardsson, Bo
- In:
Scandinavian journal of management
28
(
2012
)
4
,
pp. 321-340
Persistent link: https://www.econbiz.de/10010026926
Saved in:
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