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Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc
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Optimal baggage sorting rule to reduce waiting time in baggage claim
Kim, Changhee
;
Yang, Hongsuk
;
Kim, Soo Wook
- In:
Service business
12
(
2018
)
2
,
pp. 445-451
Persistent link: https://www.econbiz.de/10011915093
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Service quality and productivity in the U.S. airline industry : a service quality-adjusted DEA model
Choi, Kanghwa
;
Lee, Donhee
;
Olson, David L.
- In:
Service business
9
(
2015
)
1
,
pp. 137-160
Persistent link: https://www.econbiz.de/10011296083
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