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Service business
Technological forecasting & social change : an international journal
25
Technovation : the international journal of technological innovation, entrepreneurship and technology management
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International journal of services technology and management : IJSTM
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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Developing a process of concept generation for new product-service systems : a QFD and TRIZ-based approach
Kim, Sojung
;
Yoon, Byungun
- In:
Service business
6
(
2012
)
3
,
pp. 323-348
Persistent link: https://www.econbiz.de/10009613990
Saved in:
2
Diagnosing service quality using customer reviews : an index approach based on sentiment and gap analyses
Song, Bomi
;
Lee, Changyong
;
Yoon, Byungun
;
Park, Yongtae
- In:
Service business
10
(
2016
)
4
,
pp. 775-798
Persistent link: https://www.econbiz.de/10011722433
Saved in:
3
The customisation framework for roadmapping product-service integration
Geum, Youngjung
;
Lee, Sungjoo
;
Kang, Daekook
;
Park, Yongtae
- In:
Service business
5
(
2011
)
3
,
pp. 213-236
Persistent link: https://www.econbiz.de/10009535238
Saved in:
4
Developing a process of concept generation for new product-service systems : a QFD and TRIZ-based approach
Kim, Sojung
;
Yoon, Byungun
- In:
Service business
6
(
2012
)
3
,
pp. 323-348
Persistent link: https://www.econbiz.de/10010029151
Saved in:
5
The customisation framework for roadmapping product-service integration
Geum, Youngjung
;
Lee, Sungjoo
;
Kang, Daekook
;
Park, Yongtae
- In:
Service business
5
(
2011
)
3
,
pp. 213-236
Persistent link: https://www.econbiz.de/10010004618
Saved in:
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