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The relationship between informational justice, recovery satisfaction, and loyalty : the moderating role of failure attributions
Davoud Nikbin
;
Ishak Ismail
;
Malliga Marimuthu
- In:
Service business
7
(
2013
)
3
,
pp. 419-435
Persistent link: https://www.econbiz.de/10009776971
Saved in:
2
The relationship between informational justice, recovery satisfaction, and loyalty : the moderating role of failure attributions
Davoud Nikbin
;
Ishak Ismail
;
Malliga Marimuthu
- In:
Service business
7
(
2013
)
3
,
pp. 419-435
Persistent link: https://www.econbiz.de/10010159913
Saved in:
3
The effects of partnership quality on business process outsourcing success in Malaysia : key users perspective
Ooi Ee
;
Hasliza Abdul Halim
;
Thurasamy Ramayah
- In:
Service business
7
(
2013
)
2
,
pp. 227-253
Persistent link: https://www.econbiz.de/10009760435
Saved in:
4
The effects of partnership quality on business process outsourcing success in Malaysia : key users perspective
Ooi Ee
;
Hasliza Abdul Halim
;
Thurasamy Ramayah
- In:
Service business
7
(
2013
)
2
,
pp. 227-253
Persistent link: https://www.econbiz.de/10010146463
Saved in:
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