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~isPartOf:"Service business : an international journal"
~person:"Redondo-Cano, Ana María"
~subject:"Service quality"
~type_genre:"Fallstudie"
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La falsa bonanza : cómo hemos...
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The implementation of a quality management system based on the Q tourist quality standard : the case of hotel sector
Viada-Stenger, M. Clara
;
Balbastre-Benavent, Francisco
; …
- In:
Service business : an international journal
4
(
2010
)
3/4
,
pp. 177-196
Persistent link: https://www.econbiz.de/10008746904
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