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Macintyre, Mairi
;
Parry, Glenn
;
Angelis, Jannis
- In:
Service design and delivery
,
(pp. 167-169)
.
2011
Persistent link: https://www.econbiz.de/10009011799
Saved in:
2
Shifting from production to service to experience-based operations
Angelis, Jannis
;
Lima, Edson Pinheiro de
- In:
Service design and delivery
,
(pp. 83-94)
.
2011
Persistent link: https://www.econbiz.de/10009011816
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