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Collaboration: integrating work and learning
Van Looy, Bart - In: Services management : an integrated approach, (pp. 214-228). 2003
Persistent link: https://www.econbiz.de/10001779122
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The nature of services
Desmet, Steven; Van Looy, Bart; Van Dierdonck, Roland - In: Services management : an integrated approach, (pp. 3-26). 2003
Persistent link: https://www.econbiz.de/10001779050
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Defining the service concept
Gemmel, Paul; Van Looy, Bart; Van Ossel, Gino - In: Services management : an integrated approach, (pp. 27-39). 2003
Persistent link: https://www.econbiz.de/10001779054
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Servitization: or why services management is relevant for manufacturing environments
Desmet, Steven; Van Dierdonck, Roland; Van Looy, Bart - In: Services management : an integrated approach, (pp. 40-51). 2003
Persistent link: https://www.econbiz.de/10001779064
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The role of human resource practices in service organizations
Van Looy, Bart (contributor) - In: Services management : an integrated approach, (pp. 181-193). 2003
Persistent link: https://www.econbiz.de/10001779117
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The role of empowerment in service organizations
Van Looy, Bart (contributor) - In: Services management : an integrated approach, (pp. 229-242). 2003
Persistent link: https://www.econbiz.de/10001779124
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Managing innovation in a service environment
Debackere, Koenraad; Van Looy, Bart - In: Services management : an integrated approach, (pp. 404-426). 2003
Persistent link: https://www.econbiz.de/10001779206
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Defining a service strategy
Heene, Aimé; Van Looy, Bart; Van Dierdonck, Richard - In: Services management : an integrated approach, (pp. 453-474). 2003
Persistent link: https://www.econbiz.de/10001779220