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Service management : an integr...
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Dienstleistungssektor
5
Service industry
5
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2
Service management
2
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1
Balanced scorecard
1
Beschwerdemanagement
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15
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Van Looy, Bart
8
Gemmel, Paul
6
Van Dierdonck, Roland
5
Desmet, Steven
3
Van Ossel, Gino
3
Debackere, Koenraad
1
Heene, Aimé
1
Stremersch, Stefan
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Van Dierdonck, Richard
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Services management : an integrated approach
MSI
22
Research report / Katholieke Universiteit Leuven, Faculty of Economics and Applied Economics, Department of Applied Economics
13
Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
11
Research policy : policy, management and economic studies of science, technology and innovation
8
Research Policy
7
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
6
Vlerick Leuven Gent Management School Working Paper Series
5
Review of Business and Economic Literature
4
Review of business and economics
4
Economics of innovation and new technology
3
Research policy : policy and management studies of science, technology and innovation
3
Technovation : the international journal of technological innovation, entrepreneurship and technology management
3
Tijdschrift voor economie en management
3
Academy of Management journal : AMJ
2
Advanced series in management
2
Competition and Regulation in Network Industries
2
Creativity and innovation management
2
ESADE Business School Research Paper
2
Economics of Innovation and New Technology
2
Engineering Costs and Production Economics
2
Industry and innovation
2
Innovation management in the knowledge economy
2
Integrated performance management : a guide to strategic implementation
2
International journal of globalisation and small business : IJGSB
2
International journal of logistics : research and applications
2
International journal of service industry management : IJSIM
2
Journal of engineering and technology management : JET-M
2
KUL Working Paper
2
Management Science
2
Management revue : socio-economic studies
2
Management science : journal of the Institute for Operations Research and the Management Sciences
2
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
2
Regional Studies
2
Review of Business and Economics
2
Studien zum deutschen Innovationssystem
2
Technological forecasting & social change : an international journal
2
Technology analysis & strategic management
2
The journal of product innovation management : an international publication of the Product Development & Management Association
2
The journal of technology transfer
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ECONIS (ZBW)
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1
The nature of services
Desmet, Steven
;
Van Looy, Bart
;
Van Dierdonck, Roland
- In:
Services management : an integrated approach
,
(pp. 3-26)
.
2003
Persistent link: https://www.econbiz.de/10001779050
Saved in:
2
Servitization: or why services management is relevant for manufacturing environments
Desmet, Steven
;
Van Dierdonck, Roland
;
Van Looy, Bart
- In:
Services management : an integrated approach
,
(pp. 40-51)
.
2003
Persistent link: https://www.econbiz.de/10001779064
Saved in:
3
Facilities management
Van Dierdonck, Roland
;
Gemmel, Paul
;
Desmet, Steven
- In:
Services management : an integrated approach
,
(pp. 317-339)
.
2003
Persistent link: https://www.econbiz.de/10001779196
Saved in:
4
Defining the service concept
Gemmel, Paul
;
Van Looy, Bart
;
Van Ossel, Gino
- In:
Services management : an integrated approach
,
(pp. 27-39)
.
2003
Persistent link: https://www.econbiz.de/10001779054
Saved in:
5
Capacity management
Van Dierdonck, Roland
- In:
Services management : an integrated approach
,
(pp. 277-316)
.
2003
Persistent link: https://www.econbiz.de/10001779191
Saved in:
6
Managing services across national boundaries
Van Dierdonck, Roland
- In:
Services management : an integrated approach
,
(pp. 427-452)
.
2003
Persistent link: https://www.econbiz.de/10001779215
Saved in:
7
Collaboration: integrating work and learning
Van Looy, Bart
- In:
Services management : an integrated approach
,
(pp. 214-228)
.
2003
Persistent link: https://www.econbiz.de/10001779122
Saved in:
8
The role of human resource practices in service organizations
Van Looy, Bart
(
contributor
)
- In:
Services management : an integrated approach
,
(pp. 181-193)
.
2003
Persistent link: https://www.econbiz.de/10001779117
Saved in:
9
The role of empowerment in service organizations
Van Looy, Bart
(
contributor
)
- In:
Services management : an integrated approach
,
(pp. 229-242)
.
2003
Persistent link: https://www.econbiz.de/10001779124
Saved in:
10
Managing innovation in a service environment
Debackere, Koenraad
;
Van Looy, Bart
- In:
Services management : an integrated approach
,
(pp. 404-426)
.
2003
Persistent link: https://www.econbiz.de/10001779206
Saved in:
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