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Aspects of Strategic Forces Affecting Online Banking
Smith, Alan - In: Services marketing quarterly 28 (2006) 2, pp. 79-98
Persistent link: https://www.econbiz.de/10007384565
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Strategic Leveraging Total Quality and CRM Initiatives: Case Study of Service-Orientated Firms
Smith, Alan - In: Services marketing quarterly 32 (2011) 1, pp. 1-17
Persistent link: https://www.econbiz.de/10008769714
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Online Privacy Policies and Diffusion Theory Perspectives:
Smith, Alan; Rupp, William - In: Services marketing quarterly 25 (2004) 3, pp. 53-76
Persistent link: https://www.econbiz.de/10007028458
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Information Management Leveraging in the Case of E-Folios:
Smith, Alan; Rupp, William - In: Services marketing quarterly 25 (2003) 1, pp. 47-74
Persistent link: https://www.econbiz.de/10007030857
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Technology Advancements for Service Marketing and Quality Improvement
Smith, Alan - In: Services marketing quarterly 27 (2006) 4, pp. 99-114
Persistent link: https://www.econbiz.de/10007265865
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Exploring Service Marketing Aspects of E-Personalization and Its Impact on Online Consumer Behavior
Smith, Alan - In: Services marketing quarterly 27 (2005) 2, pp. 89-102
Persistent link: https://www.econbiz.de/10007021141
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Service Marketing Aspects Associated with the Allure of E-Gambling
Smith, Alan; Rupp, William - In: Services marketing quarterly 26 (2005) 3, pp. 83
Persistent link: https://www.econbiz.de/10007024504
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E-Traveling via Information Technology:
Smith, Alan; Rupp, William - In: Services marketing quarterly 25 (2004) 4, pp. 71
Persistent link: https://www.econbiz.de/10007027352
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Exploring the Service Location Strategies Behind Super Bowl Venue Selection
Smith, Alan; Smith, Amber - In: Services marketing quarterly 29 (2008) 4, pp. 66-84
Persistent link: https://www.econbiz.de/10008091394
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Effective Supplier Selection and Management Issues in Modern Manufacturing and Marketing Service Environments
Smith, Alan - In: Services marketing quarterly 29 (2007) 2, pp. 45-66
Persistent link: https://www.econbiz.de/10008172423