Uniform spatial pricing is a pricing policy by which a firm delivers its product to any customer at a fixed price, independent of the customer's location. For example, it is the method often, but not always used by mail-order and internet firms. Less well-recognized is that uniform pricing is...

During the past two decades firms have adopted many types of functional improvement programs. A goal of this paper is to study interactions of operations programs with improvement programs in other functions. An important issue is whether these programs are complements (or substitutes): that is,...