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~isPartOf:"Sloan management review"
~language:"und"
~person:"Gleason, Greg"
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BEST PRACTICE FOR CUSTOMER SATISFACTION IN MANUFACTURING FIRMS
Griffin, Abbie
;
Gleason, Greg
;
Preiss, Rick
; …
- In:
Sloan management review
36
(
1995
)
2
,
pp. 87-98
Persistent link: https://www.econbiz.de/10006331830
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