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1: Introduction: the future of luxury -- 2: The industry is special -- 3: Cautious Steps towards Digital -- 4: Customer Centricity is Key -- 5: Digital Transformation of the Omni-personal Customer Journey -- 6: How To Go Omni-personal -- 7: Conclusion: Embark on Your Journey to the Omni-personal...
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1 Introduction: digital transformation, big techs, and public policies -- 2 New economy(ies), new economics and new ‘digital’ rights -- 3 Big Techs, Market Power and Public Policies -- 4 Big techs and on-line information system -- 5 Private power and public policies: between antitrust and...
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Introduction: The Knowledge Ladder 4.0 - Value Creation in the Digitally Enabled Economy -- Part I: Digitally Enabled Enrichment of Resources to Leverage Human Performance -- Part II: Collaboration and Networking -- Part III: Leading and Learning 4.0 -- Part IV: New Forms of Knowledge-intensive...
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