Study I: Definition and Conceptualization of Customer Inspiration -- Motivation -- Literature Review -- A Qualitative Study to Define Customer Inspiration -- Results -- Discussion -- Study II: Measurement Model of Customer Inspiration -- Motivation -- Theoretical Background -- Conceptualization...

Identification of three key topics and research gaps in the literature on VBM in Mittelstand -- Framework for the evaluation of the role of VBM in Mittelstand -- Use of management tools in strategic decision-making -- Specific objectives and nuances in the overall target course -- Understanding...