Grundlagen des Qualitätsmanagements für Dienstleistungen -- Analyse der Dienstleistungsqualität -- Planung und Steuerung des Qualitätsmanagements für Dienstleistungen -- Umsetzung des Qualitätsmanagements für Dienstleistungen -- Qualitätscontrolling für Dienstleistungen.

1. Lower Forever -- 2. The OPEX Challenge -- 3. Supply Chain Development in Oil & Gas Industry -- 4. The Missing Pieces -- 5. 12 Modules for Supply Chain Transformation -- 6. When Culture Meets Transformation -- 7. Getting Started.

DIN EN ISO 9000:2015 -- Qualitätsmanagement Grundlagen; DIN EN ISO 9001:2015 -- Qualitätsmanagement Anforderungen; DIN ISO 29990:2010 -- Lerndienstleistungen für die Aus- und Weiterbildung; ISO 210001:2018 -- Bildungsorganisationen -- Managementsysteme für Bildungsorganisationen; DIN ISO...

1. Genealogy of Quality -- 2. Quality Overview -- 3. Managing Quality -- 4. Quality Management Trends -- 5. Basics of Quality -- 6. Quality Teamwork -- 7. Economics of Quality -- 8. Process Management -- 9. The Dictates of Quality -- 10. People Involvement -- 11. Quality Tools and Techniques --...

Chapter 1: Introducing to food safety management in global supply chains -- Chapter 2: Critical success factors for food safety management system -- Chapter 3: Empirical evidence on critical success factor from multi-level environments and their relationships with food safety management system...

Part I: Supply Chain Disruptions and Resilience -- 1. Definition and Development of Supply Chain Resilience -- 2. Supply Chain Resilience: A Decade of Evolvement -- 3. Supply Chain Resilience Framework -- 4. Supply Chain Challenges During the COVID-19 Pandemic -- 5. Pandemic-Related Disruptions...

1. Introduction to Supply Chain Risk Management (SCRM) -- 2. SCRM Strategy -- 3. Digitalization in Air Transportation & Reflections on SCRM -- 4. Global Supply Chains -- 5. Cultural Elements in SCRM -- 6. Lean Supply Chains and Lean Production -- 7. Upstream SCRM -- 8. Financial SCRM and...

This book examines key issues, challenges, opportunities and trends in innovation processes and supply chain management. It proposes ways for organizations to improve their performance by developing business strategies, establishing business innovation activities, and aligning business and...

Chapter 1: Introduction -- Chapter 2: Distribution in a Developing Economy: 1850-1900 -- Chapter 3: Distribution Driven by Technology: 1900-1950 -- Chapter 4: Technology Accelerates: 1950 to Present -- Chapter 5: Conclusion: Marketing Education and the Future.

Koordination in vertikalen Kooperationen -- Rolle der Kosteninformationen in den Abnehmer-Zulieferer-Beziehungen.-Handhabung der Koordinationsprobleme in Supply Chains -- Gestaltungsspielräume der Supply Chain-Partner bei der Kostenoffenlegung -- Ausgestaltung zwischenbetrieblicher Rechnungen