From the resource-based view to dynamic capabilities -- Dynamic capabilities for service innovation -- Introducing data …-driven service innovation -- Identifying actors and challenges -- Exploring actor roles and capabilities -- Towards a dynamic … capability framework for data-driven service innovation. . …

Dienstleistungsprozesse -- Digitale Reifegradmodelle für Dienstleistungsprozesse -- Einfluss der Untrennbarkeit einer Dienstleistung von den …-basierter Augmented Reality Anwendungen -- Augmented Reality für das Wundmanagement: Hands-Free Service Innovation mittels Datenbrillen …

study -- Chapter 12: How contemporary scholarship addresses service management practices -- Chapter 13: Contract Innovation …: Transformative Service Research: Where We Are and Moving Forward at the Collective Level -- Part 4: Service Design and Innovation …: Service Design - Innovation for Complex Systems -- Chapter 26: The multiple identities of service design in organizations and …

Exploring the theoretical concept of collaborative dynamic capabilities, this book illustrates how service innovation … businesses, the author provides detailed case studies and answers topical questions about generating service innovation across … different industries. Making a new and thought-provoking contribution to research on innovation and technology management, this …

management innovation in logistics, informatics and services.” In detail, the included scientific papers analyze the latest …Supply Chain Coordination of Loss-averse Retailer for Fresh Produce with Option Contracts -- Research on the Innovation … institutions and firms have been developing new types of services. This proceeding focus on “AI and data driven technical and …

-19 -- Asian University Leader Perspectives -- Transformative Value Co-creation in Healthcare Services in the COVID-19 Era. … services, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly …

The authors of this book alert that professional services like law, accountancy, and consultancy firms are set to face …, the relentless pressure from clients to receive more services at lower cost continues. Medium-sized professional firms as …