How did Capital One and Uber implement nearly identical business models, focusing on customers that are most profitable to serve? Why are Google and Amazon so valuable to us? Why are Google, Apple, Microsoft, and Amazon so difficult for competitors to displace? And why can Google charge almost...

The business problem of having inefficient processes, imprecise process analyses and simulations as well as non-transparent artificial neuronal network models can be overcome by an easy-to-use modeling concept. With the aim of developing a flexible and efficient approach to modeling, simulating...

Part 1: Editorial -- Towards Service Automation in Public Organizations -- Part 2: Conceptualization of Public Sector Service Automation -- The Subject Matter of Process Automation Practices: Through the Lenses of Research Questions -- Understanding Automated Decision-making in the Public...

Preface -- Chapter 1 Introduction -- Chapter 2 Big Data Analysis of Energy Economics in Oil Market -- Chapter 2 Big Data Analysis of Energy Economics in Oil Market -- Chapter 3 Big Data Analysis of Energy Economics in Coal Market -- Chapter 4 Big Data Analysis of Energy Economics in Wind Power...

Chapter 1. The world in transition -- Chapter 2. Analysis and design of a digital business performance -- Chapter 3. Eight fields of action for building digital excellence -- Chapter 4. Change management – shaping change processes successfully.

Main Trends in Counselling -- The Mirocounselling Model by Ivey -- Egan’s Model of Problem-Management -- Solution-Focused Counselling -- The integrative Model of Ertelt and Schulz: Information structural Methodology (ISM) -- Competence-Oriented Vocational and Career Counselling. .

Chapter 1 From Singularity to Complementarity -- Chapter 2 The Fourth Industrial Revolution -- Chapter 3 The Origins of Complementarity -- Chapter 4 Complementarity and Business Strategy -- Chapter 5 Complementarity in Leadership and Management -- Chapter 6 Complementarity in talent and...

Digital servitization barriers of medical technology firms: an exploratory study -- Drone-basedWarehouse Inventory Management with IoT for Perishables -- Capability of Service Innovation – What SMEs can learn from Start-ups -- Application Possibilities of Artificial Intelligence in a Renewable...

1. Digital leadership models, strategies and traits -- 2. Social Media, Challenges and Strategies in 5G and 6G -- 3. Cyber Security defence including Ransomware attacks for Small and Medium-Sized Businesses in the digital economy -- 4. Information Governance, security and e-Governance -- 5. The...

Chapter 1. Private vs. Pooled Transportation: Customer Preference and Congestion Management -- Chapter 2. Optimal Dispatch in Emergency Service System via Reinforcement Learning -- Chapter 3. Towards Understanding the Dynamics of COVID-19: An Approach based on Polynomial Regression with Adaptive...