1: Introduction: the future of luxury -- 2: The industry is special -- 3: Cautious Steps towards Digital -- 4: Customer Centricity is Key -- 5: Digital Transformation of the Omni-personal Customer Journey -- 6: How To Go Omni-personal -- 7: Conclusion: Embark on Your Journey to the Omni-personal...

Dieses Handbuch liefert die theoretischen Grundlagen und praxisbezogenen Implikationen für die Digitale Transformation unserer Wirtschaft, unserer Produktion und Kundenbeziehungen und bietet damit ein solides Fundament für Praktiker und Wissenschaftler. Renommierte Autorinnen und Autoren aus...

Affirmative Action and Employment -- AI and robotics innovation: a sectoral and geographic mapping using patent data -- Attorneys as Professional Human Resources: When do Plaintiffs Prefer Contingent Fees to Hourly Fees? -- Bayesian Econometrics Methods -- Behavioral Aspects of Communication in...

Insights for a new research agenda on the Behavioural Theory of the Firm -- Part I -- Intrapreneurship, Human Capital and Work Behaviour -- Non-economic Organizational Performance of SMEs: Is there a Rationale for a Cognitive Entrepreneur? -- The impact of innovative working behaviour on...

1. Introduction -- 2. Definitions, Social Media Types, and Tools -- 3. Social Media Strategy and Return on Investment -- 4. Online Advertising and Viral Campaigns -- 5. Social Customer Relationship Management -- 6. Search Engine Optimization -- 7. Sentiment Analysis and Opinion Mining (Business...

Trends im Recruiting -- So zünden Sie mit XING Ihren Recruiting-Turbo!.-Social Recruiting Erfolg mit LinkedIn – von Zero to Hero! -- Wie Sie Facebook richtig verankern. Karriere-Blog als Element im Social-Media-Mix -- Warum Sie auf Twitter im Recruiting nicht verzichten dürfen -- Social...

“Trade Unions on YouTube provides a much-needed assessment of how old social movement actors employ new social media platforms to promote themselves and their activities today. A must-read for trade unions scholars and activists alike, this book illustrates how, in the age of digital media,...

Social-Media und Social-Media-Marketing -- Ziele und Ausgestaltungsformen des Social-Media-Marketings -- Plattformen für den Einsatz des Social-Media-Marketings -- Orientierungspunkte zur Ausgestaltung des Social-Media-Marketings -- Controlling des Social-Media-Marketings -- Organisatorische...

Public Relations -- Marketing -- Human Resources -- Interne Kommunikation -- Einkauf -- Compliance -- Legal/Datenschutz -- Vertrieb -- Finance/Controlling -- Konzernsicherheit -- Forschung und Entwicklung -- Produktion -- Kundendienst/Service -- Betriebsrat -- Qualitätssicherung -- IT --...

The knowledge on how to influence user engagement metrics and thereby brand visibility plays a crucial role in influencer branding – both for social media influencers as well as marketers. Based upon two holistic empirical models and the analysis of real-world data, Tanja Fink is able to show...