From the resource-based view to dynamic capabilities -- Dynamic capabilities for service innovation -- Introducing data …-driven service innovation -- Identifying actors and challenges -- Exploring actor roles and capabilities -- Towards a dynamic … capability framework for data-driven service innovation. . …

service productivity model Target Groups Lecturer and students of service and innovation management, aviation and airport … management, airport planning Innovation manager, customer and user experience manager, airport manager and planer The Author … Center for Leading Innovation and Cooperation (CLIC). As a consultant she supported several major German companies in the …

Susanne Hügel studies innovation in service industries from the industrial organization and behavioral theory … innovation status quo of the real estate industry is studied. In addition, the book addresses the impact of slack resources on … the organizational members’ innovative work behavior. Overall, important insights about the service industries’ innovation …

1. Innovation from a Networked, Ecosystems Perspective -- 2. Plasticity: Toward a Better Understanding of Innovation … -- 3. The Micro and the Individual Innovator -- 4. Innovation and Diffusion at the Meso Level -- 5. Macro: Innovation as … ecosystems perspective. Focusing on innovation, this project explores analytics, Big Data, and privacy with respect to service …

Chapter 1. Innovation and Commercialisation in Small Firms -- Chapter 2. Conceptual Foundations of the Book -- Chapter … 3. The Decision to Innovate -- Chapter 4. Screening Opportunities -- Chapter 5. The Business Model and Innovation …This book focuses on the process of commercialisation and innovation management in small firms. Although …

study -- Chapter 12: How contemporary scholarship addresses service management practices -- Chapter 13: Contract Innovation …: Transformative Service Research: Where We Are and Moving Forward at the Collective Level -- Part 4: Service Design and Innovation …: Service Design - Innovation for Complex Systems -- Chapter 26: The multiple identities of service design in organizations and …

Chapter 1. Introduction -- Chapter 2. Survey design and summary statistics -- Chapter 3. Innovation output -- Chapter 4 … how R&D management practices are associated with the success and the nature (explorative or exploitive) of innovation …, using a unique survey of firms in Japan. While there is wide agreement that innovation is a key determinant for growth of …

-- Chapter 4: The Fear of Innovation -- Chapter 5: The Not-Invented-Here Syndrome -- Chapter 6: The Rise and Decline of …Innovation is one of the avenues in which companies can move up the value chain, and has become a popular demand from … instead hype and impel innovation based on a romanticized view that with enough willpower and support from a board, investors …