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~isPartOf:"Springer eBook Collection / Business and Economics"
~person:"Bruhn, Manfred"
~subject:"Theorie"
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Handbuch Dienstleistungsmanagement : Von der strategischen Konzeption zur praktischen Umsetzung
Bruhn, Manfred
(
ed.
);
Meffert, Heribert
(
ed.
)
-
1998
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