This publication is in collaboration with the University of Buckingham and is the result of a combined research and review process carried out by the three Editors who belongs to the University of Ferrara, Italy, the University of Buckingham, UK and Swansea University, UK. The book deepens the...

Grundlagen -- Entwicklung von Performance Measurement Systemen -- Implementierung von Performance Measurement Systemen -- Ursache-Wirkungs-Modell der Implementierung -- Schlussbetrachtung und Ausblick.

Zur Begegnung entstehender Herausforderungen in der Automobilindustrie führt Alexander W. Reichhuber eine Symbiose von Theorie und Praxis herbei, um auf Basis theoretischer Konzepte eine umfassende Hilfestellung für das Management von Automobilherstellern zu leisten. Dr. Alexander W....

The banking sector is undergoing a process of fundamental transformation - mainly due to the challenges of digitalization, insistent customers, regulation and a volatile economic environment. This book provides an in-depth understanding of the underlying logic of 21st century’s banking...

For selected target groups, such as unemployed and disadvantaged youth, Christoph Ehlert demonstrates that flexible and well-targeted programmes significantly improve employment chances. To be effective, these programmes must combine individual coaching, classroom training and temporary work....

The global digital revolution has changed consumer society, service expectations, and funding models forever. Value Driven Service Innovation explores these changes from the perspectives of leading thinkers and practitioners in the field of innovation today

This book provides an evidence-based actionable framework and measure of servant leadership to help management practitioners build effective and ethical workplaces. It explains the reasons why the best workplaces such as Starbucks, Southwest Airlines, Ritz-Carlton, and ServiceMaster apply...

The subject of this book is to reveal the formation process of circulation structure centering on vegetable wholesale market in western cities of China. The data are mainly from the interview and survey on farmers, vegetable wholesalers and retailers, and operators of vegetable wholesale...

Introducing Organizations as Social Systems Conducting Experiments -- Introducing Organizations as Social Systems Conducting Experiments -- The experimental and social arche of organizations -- The Experimental Arche: Ashby’s Cybernetics -- The Experimental Arche Continued: Von Foerster on...

Today, supply chain transformation for creating customer value continues to be a priority for many companies, as it enables them to gain a competitive advantage. While value creation is shaped by external drivers such as market volatility, technology, product and service offering, and...