Bianchi, Carmine (ed.); Anessi-Pessina, Eugenio (ed.) - 2018
management systems toward outcome measures that may allow one to better deal with wicked problems. Today, ‘wicked problems … to overcome such complex problems. Outcome-Based Performance Management in the Public Sector is divided into five parts …-based” performance management systems in the public sector. Then Part 2 illustrates the experiences, problems, and evolving trends in …