This book constitutes the proceedings of the BPM Forum from the International Conference on Business Process Management …

: semantic concepts and open data; customer relationship management; security and privacy issues; advanced manufacturing and … management aspects; business intelligence and big data; decision support in EIS; and EIS-practices … EU Member States National PSI Law -- Customer Relationship Management -- Social media and social CRM -- An Approach to …

information systems in general and specifically on core topics like business process management (BPM), business intelligence (BI … selected from 23 submissions. The papers consider topics in education in enterprise systems; business process management …Education in enterprise systems -- Business process management -- Enterprise systems and solution providers -- IT-trends …

This book provides a consistent and holistic managerial approach to product management and presents a practical and … comprehensive methodology (roles, processes, tasks, and deliverables) that covers all aspects of product management. It helps … students of product management, product management practitioners, product management organizations, and corporations understand …

, technology management, and Islamic finance and management. Thus, the theories, research, innovations, methods and practices … Turbine Management -- Qualitative and Quantitative Study on Videotaped Data for Fire Emergency Response -- Albot: Do Virtual … -- Cultural Business Intelligence Management -- Is the Avalanche of e-Learning Coming to the UAE? -- Facilitating Conditions and …

management, and communication. This book explores the effects of mobile devices on the individual CEO, their interpersonal … knowledge and enhance management skills. …1. Systems Concepts -- 2. Winning the game -- 3. Learning how to Learn -- 4. Knowledge Management in Practice -- 5 …

tactical level is given as well as guidance on linking trust and reputation management to existing information systems … Management -- An Implementation Roadmap -- Anticipated Uses of the Presented Tools -- Trust and Reputation Systems - Conclusions …