The reference book reviews and presents systematically the use of Internet in administration and politics. A process-oriented layer model defines the options of exchange and participation for all claim groups covering these topics: eAssistance, eProcurement, eService, eContracting, eSettlement,...

Digital government consists in the purposeful use of information and communication technologies (ICT), in particular the internet, to transform the relationship between government and society in a positive manner. This book focuses on the current status, prospects and foundations of digital...

The book is based on practical experience gained during the planning and execution of e-governance projects in India coupled with extensive research based on six national/multi-state-level agriculture related projects. It assesses e-governance projects in terms of desired project outcomes and...

Chapter 1: From Governance to e-Governance -- Chapter 2: Epistemology and Theoretical Explorations of e-Governance -- Chapter 3: Developmental Aspirations and Networked Readiness -- Chapter 4: Towards sustainability of e-governance -- Chapter 5: Information Technology and the Role of Government...

Aufgabendelegation und ihre Herausforderungen -- VESUV als Querschnittsprojekt -- Aufgabendelegation im E-Government -- Aufgabendelegation in der Verwaltung -- Event-Management als Anwendungsszenario -- Optimierung des Verwaltungsaublaufs durch Delegation -- Datenschutzrechtliche Anforderungen...

Comparing Countries and Regions -- E-government Maturity over 10 Years: A Comparative Analysis of E-government Maturity in Select Countries Around the World -- Framework of E-governance at the Local Government Level -- A Comparative Study of Contents of E-government Service Websites of Middle...

The Palestinian Authority (PA) is in the early phase of its e-goverment journey and aims to utilize ICT to deliver services to its citizens and businesses to improve social well-beng and facilitate economic development. The PA aims to serve 12.1 million Palestinians in the West Bank (2.7...

Governments around the world are facing a double challenge. Their citizens are expecting everhigher standards of service and want to be able to interact with the government online as easily as they do with banks and Internet commerce companies. At the same time, governments need to reduce...