Why do some organizations learn at faster rates than others? Why do organizations "forget"? Could productivity gains acquired in one part of an organization be transferred to another? These are among the questions addressed in Organizational Learning: Creating, Retaining and Transferring...

This book links knowledge management literature and information systems research to explore the process of knowledge preservation within a community of practice. It contributes to existing literature in different ways. First, it provides a conceptualization of the “community knowledge...

This book places knowledge, learning and innovation at the heart of cross-sector collaborations. Collaboration for innovation is a topic that has attracted widespread interest from academics, business strategists and government officials. To date the collaborations have focused on the...

1.Introduction -- 1.1 Preface -- 1.2 Research Problem -- 1.3 Research Objective -- 1.4 Structure of the Book -- 1.5 From KM to CRM: 'PKMA', '5-Step CDLS', 'CRI-C' and 'SIS' -- 2. Small and Medium-Sized Enterprises -- 2.1 Preface -- 2.2 Nature and Importance of SMEs in Europe -- 2.3 SMEs in...

Firms of all sizes increasingly face the need to participate in global innovation cooperation. Yet, the global dimension adds another layer of complexity to open innovation processes. Juliane Hartig develops a framework for different forms of distance and discusses their impact and partial...

The interaction between clients and consultants during consulting projects is essential for their success and therefore for the long-term survival of consulting companies. The aim of this book is to further advance our understanding of the nature of client-consultant relationships. Building upon...

This book visualizes paths that allow one to make connections between theories, concepts and concrete actions in knowledge management and networks.. It shows how to integrate these different roots into a holistic view on managing knowledge in networks

The reuse of existing code through their software developers is critical for firms to ensure efficient development of high-quality software. A recent facet of this topic is the increasing importance of reusing open source code which is often available free of charge via download from the...