This timely edited collection offers a multidisciplinary perspective on social commerce, a phenomenon that has gained increasing interest over the last 8 years. Investigating how social media can be used to generate value for brands beyond customer relationship purposes, the skilled authors...

This new Edition of Electronic Commerce is a complete update of the leading graduate level/advanced undergraduate level textbook on the subject. Electronic commerce (EC) describes the manner in which transactions take place over electronic networks, mostly the Internet. It is the process of...

This book explores the intricate connection between the Single Market, characterized by the freedom of movement of goods, services, capital and labor within and across Europe, and the Digital Single Market, the virtual space that promotes freedom of movement of information and data. Both a...

This book constitutes the refereed proceedings of the Workshop on E-Business (WeB 2015), held in Fort Worth, Texas, USA, on December 12, 2015. The theme of WeB 2015 was “Leveraging Service Computing and Big Data Analytics for E-Commerce”, and thus the workshop provided an interactive forum...

This book will summarize what we know about technology and inequality across disciplines, and seek out new ways to analyze this relationship based on technology and business practices, with the objective of restoring digital technology as an engine of opportunity. Besides the unique focus on the...

Today, most firms employ online and offline distribution channels. Customers combine both channels for information search and purchase. However, researchers and practitioners are still lacking insight concerning the creation of additional customer value, in terms of a seamless purchase...

Der Wandel zur Mitmachgesellschaft -- Nutzung der Schwarmintelligenz -- Spezifika neuer Geschäftsmodelle im Web 2.0 -- Arten des Crowdfunding und hybride Modelle -- Rechtliche Lage der Crowdfunding-Plattformen -- Crowdfunding und Steuern -- Schwachstellen des Crowdfundings -- Crowdfunding in...

Dieses Buch präsentiert die wesentlichen Aspekte der Markenführung im Internet. Wissenschaftler stellen die Erkenntnisse der Markentheorie dar und Praktiker aus verschiedenen Industriezweigen schildern, wie die Instrumente der Markenführung im Netz konkret eingesetzt werden. Da sich das...

Das globale Kaufhaus -- Im Zeichen der Anfänge -- Vom Online-Shop zum Smartphone -- Weltweite Beschaffung -- Wie die Waren in den Laden kommen -- Fernsehprogramm und Wetter beeinflussen unser Kaufverhalten -- Per Knopfdruck und Sprachbefehl -- Der Fluch der Bequemlichkeit -- Zustellung am...

Der Umgang mit Meinungsführern: Stakeholder Management in der Kommunikation, Modelle der Meinungsbeeinflussung durch Multiplikatoren, Definition und Abgrenzung, Influencer Marketing vs. Influencer Relations -- Was ist ein Influencer und welche Unterschiede gibt es? B2B und B2C: Influencer...