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Persistent link: https://www.econbiz.de/10010346688
Claudia Lehmann explores service productivity from the providers, customer and operations perspective in the German airport industry using a solid empirical foundation. Available service productivity concepts, methods, measurements and their ability to overcome the emphasized problems are...
Persistent link: https://www.econbiz.de/10012395866
Julia M. Jonas examines stakeholder integration and its’ dynamics in the setting of service innovation in IT and manufacturing firms. Applying a service-dominant logic theory approach, the multiple case study research describes the implementation of stakeholder integration with its’...
Persistent link: https://www.econbiz.de/10012396516
, Germany on November 16-17, 2015. The ERP Future 2015 Research conference is a scientific platform for research on enterprise …
Persistent link: https://www.econbiz.de/10012396643
Germany (a technology leader in the global automobile industry), on the one hand, and India, China and Brazil (technologically … focuses on the developments in these three countries, and draws parallels with Germany, which benefited from first mover …
Persistent link: https://www.econbiz.de/10012397237
Alexander Sänn presents a functional method based on lead user method, preference measurement, and recommendations using collaborative filtering. The introduced method in this book stimulates input from internal and external sources, predicts basic customers’ acceptance, and evaluates this...
Persistent link: https://www.econbiz.de/10012397476
In this book Gregor Weber deals with enterprises and the pool of challenges including energy efficiency and sustainability they are confronted with. His research results in a two level model supporting enterprises on innovative and responsible business practices. It was awarded with the...
Persistent link: https://www.econbiz.de/10012397670
This book presents tools for valuing and controlling corporate innovation. It combines a well-established theoretical framework with case studies at Siemens that illustrate the practice of valuing and controlling innovation and underline the strong link between theoretical concepts and practical...
Persistent link: https://www.econbiz.de/10012397692
, Germany. He is a professor of business administration, with a focus on cost accounting and controlling. Since 2009 he has been … vice rector of research at the FOM University of Applied Sciences in Essen, Germany. His research focuses on the fields of … Applied Sciences in Nuremberg, Germany. Üstün Özen is professor at the Faculty of Economics and Administrative Sciences and …
Persistent link: https://www.econbiz.de/10012398054
Die Beitragsautoren diskutieren ein breites Spektrum betriebs- und volkswirtschaftlich relevanter Aspekte der Service-Ökonomie. Untersucht werden die Integration von Kunden in den Prozess der Leistungserstellung sowie die Wirkungen der Informatisierung auf den Arbeitsmarkt, das...
Persistent link: https://www.econbiz.de/10012429439