This open access book provides answers to key open questions concerning competition policy in emerging economies, with a focus on South Eastern Europe. The contributions address two major issues. One is the design of competition policy and the national competition authorities that enforce it,...

Grundlagen des CRM -- CRM — Grundlagen, Ziele und Konzepte -- Aufbau und Funktionalitäten von CRM-Systemen -- IT-Unterstützung Durch Customer Relationship Management-Systeme am Beispiel von mySAP CRM -- Die Bedeutung des Beziehungsmarketing für den Unternehmenserfolg -- Mit Mass...

Grundlagen -- Grundlagen zum Verständnis von Work-Life Balance -- Auftrag für Politik und Wirtschaft -- Im Zeichen der Demographie: Potenziale nutzen — Wettbewerbsvorteile sichern -- Die Bedeutung innovativer Personalmanagementkonzepte für Betriebe und die Gesamtwirtschaft --...

Provides an overview of the subject of material flow management for science and practice. This book summarises the fundamental concepts and tools of material flow management and presents the methods and findings. It includes case studies which illustrate the results from the research projects...

Yield Management, an effective technique for the optimisation of revenue, used to be the exclusive prerogative of large companies such as airlines. Today, it is also accessible to entrepreneurs in the hospitality, distribution and restaurant sectors. This book offers insights into the creation...

Gathers the proceedings of the Third Nikkei Econophysics Symposium, "Business Models in the 21st Century - Risk Management and Expectations for Econophysics," held in Tokyo in November 2004. This volume includes research on the practical application of econophysics. It is aimed at professionals,...