Willcocks, Leslie P. (ed.); Lacity, Mary C. (ed.); … - 2017
Technology Outsourcing (ITO) and Business Process Outsourcing (BPO), theoretical chapters explore insightful ways of thinking … about the different facets of outsourcing, and provide useful information to practitioners and researchers. Empirical … -- Chapter 2. Theoretical perspectives on the outsourcing of information systems; Myun J. Cheon, Varun Grover, James Teng …