This book highlights the contribution of language standardization to the economic rise of the West between 1600 and 1860. Previous studies have been unable to explain why during this period almost all industrial innovation was confined to small areas around the main cultural centers of three...

Sie suchen nach einem zündenden Wort, nach einer treffenden Formulierung, nach einem passenden Zitat? Sie wollen Ihrer Rede Schliff verleihen und Ihre Ansprache eindrucksvoll mit einem Dichter- oder Denkerwort einleiten? Dieses Buch ist Ihre Quelle für Inspirationen und neue Denkansätze. Auch...

Einleitung -- 1. Unternehmen -- 2. Management -- 3. Vergangenheit und Zukunft -- 4. Strategie -- 5. Marketing -- 6. Menschenmanagement -- 7. Finanzen -- 8. Kommunikation und Sprache -- 9. Interessensgruppe -- 10. Transformationsprozess -- 11. Das unternehmerische Umfeld -- 12. Zitate bekannter...

Dementielle Erkrankungen -- Elegie für Iris -- Das Gehirn meines Vaters -- Psychische Verhaltensstörungen durch psychotrope Substanzen -- Unter dem Vulkan -- Die künstlichen Paradiese -- Bekenntnisse eines englischen Opiumessers -- Über das Rauchen -- Schizophrenie, schizotype und wahnhafte...

Organisational Complaint Management -- Moving Towards Successful Complaint Management -- Conceptualising Customer Expectations with Complaint Channels -- Analysis of Customers' Complaint Channel Choice and Complaint Behaviour -- Conclusions for Organisational Complaint Management and Future...

In this open access publication, the social cohesion of urban neighborhoods and their residents is examined, which is often viewed as vulnerable since increased mobility, individualization, wider socio-economic and demographic changes have fundamentally altered the basis for everyday social...

Change is a necessary, though sometimes challenging part of staying relevant, being engaged and seeking ways to flourish in one’s life. Coaching helps individuals develop coherent strategies for their life and work and to tap into their strengths and inspiration. Often our clients find...

This book provides an introduction to the theory of support-bargaining and money-bargaining. Support-bargaining arises from the propensity of all individuals to seek the support of those around them and is the underlying mechanism of democratic societies. It is also the underlying mechanism of...

The term ‘wasta’ stems from the Arabic root for ‘middle’ or ‘medium' and describes the phenomenon of using ‘connections’ to find job, government services or other favors to circumvent bureaucracy or bypass the system as a whole. The effects of ‘wasta’ may be both positive or...

This book demonstrates how rethinking and adapting basic employment services into labor intermediation services can help address the many labor market disconnections of developing country economies. It addresses how scarce resources required to escape poverty - good jobs, schools, and training -...