This book examines the nature of service design and service thinking in healthcare and hospital management. By adopting … satisfaction in the healthcare and hospital sector. The contributors cover various aspects and fields of application of service … interfaces; service excellence and service innovation. The book will appeal to all scholars and practitioners in the hospital and …

service business innovation such as reconfiguring the hospital business model in healthcare delivery, essential … level, ensuring the book will be of interest to healthcare professionals, hospital managers and consultants, as well as … Business Model Innovation -- Chapter 3 The integrated-Physician-Model - Business Model Innovation in Hospital Management …

and includes valuable insights and implications for hospital management and government. The book is theoretically grounded …

model in a hospital that has to decide whether or not to outsource its sterile goods. The use of the model opens up a … Hospital Management -- 2 Research Problem -- 3 Aims -- 4 Methodical Approach -- 4.1 Foundation of the Methodology -- 4 … Performance Values in Hospital of In-house and Outsourcing Sterile Goods -- Appendix 6: Five Scale Fuzzy Linguistic of Weight of …