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Service Excellence als Impulsgeber : Strategien — Management — Innovationen — Branchen
Gouthier, Matthias H. J.; Coenen, Christian; Schulze, … - 2007
Dienstleistungsunternehmen -- Serviceorientiertes Personalmanagement -- Managing HR for Service Excellence and Cost Effectiveness at Singapore … Airlines -- Mitarbeiterverhalten und -attraktivität als Excellence-Treiber im Service Encounter -- Positives Personalmanagement … Personalmanagement – Kundenmanagement „Service Excellence als Impulsgeber“ wendet sich an Dozierende und Studierende der …
Persistent link: https://www.econbiz.de/10014014359
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Exploring Service Productivity : Studies in the German Airport Industry
Lehmann, Claudia - 2019
service productivity model Target Groups Lecturer and students of service and innovation management, aviation and airport … management, airport planning Innovation manager, customer and user experience manager, airport manager and planer The Author … Center for Leading Innovation and Cooperation (CLIC). As a consultant she supported several major German companies in the …
Persistent link: https://www.econbiz.de/10012395866
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TA-Q-BIN : Service Excellence and Innovation in Urban Logistics
Liu, Qizhang - 2015 - 1st ed. 2015
-- Chapter 4: An Innovation in Last-Mile Delivery -- Chapter 5: Power of Gemba -- Chapter 6: Express Delivery - Sustainable … students, describing the particular service design, operations management, innovation, supplier management, and social …
Persistent link: https://www.econbiz.de/10014017972
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Human Resource Management, Innovation and Performance
Shipton, Helen (ed.); Budhwar, Pawan (ed.);  … - 2016
Human Resource Management, Innovation and Performance investigates the relationship between HRM, innovation and …
Persistent link: https://www.econbiz.de/10012698662
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Innovationsförderndes Human Resource Management : Grundlagen, Modelle und Praxis
Rowold, Jens - 2015 - 1. Aufl. 2015
aktuelle Entwicklungen wie z.B. kulturelle Aspekte der Innovation in Unternehmen. Der Leser wird durch ein integratives …: Kapitelübergreifendes Rahmenmodell zu Kreativität und Innovation in Organisationen - Bezug zwischen Theorie und Praxis durch die Vermittlung …
Persistent link: https://www.econbiz.de/10012402200
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Mensch und Ökonomie : Wie sich Unternehmen das Innovationspotenzial dieses Wertespagats erschließen
Sackmann, Sonja A. (contributor) - 2008
als Triebfeder für Innovation -- Einflussfaktoren für Innovation im Projektmanagement: Reflexion einer Produktentwicklung … Innovation — überlegungen vor dem Hintergrund einer trilateralen Wissenschaftskonzeption -- Innovationswert von … Netzwerkbeziehungen -- Innovation durch Musterbruch — Plädoyer für eine „leise“ Management-Revolution -- Organisation von Innovation …
Persistent link: https://www.econbiz.de/10013516811
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Just in Time Factory : Implementation Through Lean Manufacturing Tools
Pinto, José Luís Quesado; Matias, João Carlos O.; … - 2018
This book explains the implementation of just in time (JIT) production in an industrial context, while also highlighting the application of various, vital lean production tools. Shifting the trade-off between productivity and quality, the book discusses the preparation stages needed before...
Persistent link: https://www.econbiz.de/10012395830
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Strategic Implementation of Continuous Improvement Approach : Improving the Performance of Small and Medium-Sized Enterprises
Singh, Jagdeep; Singh, Harwinder - 2019
This book covers the strategic use of continuous improvement (CI) techniques for manufacturing performance improvement. It focuses primarily on strategies that can be adopted by small and middle-sized enterprises in manufacturing in order to meet the global challenges and competition. The book...
Persistent link: https://www.econbiz.de/10012395837
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An Executive’s Guide to Software Quality in an Agile Organization : A Continuous Improvement Journey
Nader-Rezvani, Navid - 2019
Utilize a set of practical guidelines to help your Agile organization elevate software design quality as an important business driver to achieve customer satisfaction and, ultimately, higher revenue for your company. This is the first book to focus on a holistic quality view-what it is and how...
Persistent link: https://www.econbiz.de/10012395936
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Applying the Kaizen in Africa : A New Avenue for Industrial Development
Ōtsuka, Keijirō (ed.); Jin, Kimiaki (ed.);  … - 2018
At present, how to develop industries is a burning issue in Africa, where population growth remains high and economic development has thus far failed to provide sufficient jobs for many, especially young people and women. The creation of productive jobs through industrial development ought to be...
Persistent link: https://www.econbiz.de/10012396861