This anthology aims to explain why some Nordic shipping companies became world leaders while others failed to respond effectively to the challenges and opportunities of globalization. The authors analyse political and institutional patterns alongside the various corporate responses to the many...

Framework and Methodology -- "PDSA Initiate" Process Group -- "PDSAPlan" Process Group -- Project Management Plan -- Project Management Scope -- Collecting V.O.C. Requirements -- Work Breakdown Structure -- Time Management Plan -- Project Schedule Plan -- Resources Management Plan -- Quality...

Introduction -- DEFINE - What is the Problem? -- MEASURE - How Big is the Problem? -- ANALYZE - What are the Root Causes of the Problem? -- IMPROVE - What are the Solutions for Eliminating the Causes?.-CONTROL - How can the Improvement's Sustainability be Ensured?

Continuous Improvement - Setting the Stage -- Leadership -- Culture and Values -- Strategic Planning and Management -- Performance Measurement -- Performance Management -- Alignment, Commitment, Team Development and Management -- Process Improvement and Management -- Sustainability -- Conclusion