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ISO 9001, ISO 14001, and new management standards
Heras-Saizarbitoria, Iñaki (ed.) - 2018
This book is a comprehensive reference on ISO management system standards and their implementation. The impacts that ISO 9001 and ISO 14001 have had on business performance are analyzed in depth, and up-to-date perspectives are offered on the integration of these and other management standards...
Persistent link: https://www.econbiz.de/10012396641
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Fehler- und Fehlerfolgekosten in Banken : Messung und Steuerung der internen Dienstleistungsqualität
Hepp, Christina (contributor) - 2008
Leistungsmonitorings werden die Standardisierung, die Fehlertoleranz und die Volumina von Leistungen identifiziert. Zur Verdeutlichung der …
Persistent link: https://www.econbiz.de/10014014613
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Handbook on Quality and Standardisation in E-Learning
Ehlers, Ulf-Daniel (contributor);  … - 2006
In building a knowledge society, it is critically important to thoroughly understand quality and standards in e-learning. This book provides a cross-national perspective on these issues and draws a picture of the situation in quality development and standardisation. It covers topics of a...
Persistent link: https://www.econbiz.de/10013520543
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Industrialisierung in der Abwicklungs- und Transformationsfunktion von Banken : Ein stochastisches Modell
Krotsch, Steffen (contributor) - 2006
Themenmotivation und Gang der Untersuchung -- Grundlagen der Industrialisierung von Banken -- Grundlagen und Struktur des Modells -- Konkrete Modell-Umsetzung und Ergebnisse -- Zusammenfassung und Ausblick.
Persistent link: https://www.econbiz.de/10013516554
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Qualitatives Wachstum : Der Weg zu nachhaltigem Unternehmenserfolg
Sternad, Dietmar; Mödritscher, Gernot - 2018
Dieses Buch beinhaltet einen grundlegend neuen Denkansatz zum Unternehmenswachstum. Es beschreibt Grundprinzipien, Strategien, Methoden und Instrumente zur qualitativen Weiterentwicklung von Unternehmen. Weit über den üblichen Rahmen klassischer Qualitätsmanagementsysteme hinaus wird ein...
Persistent link: https://www.econbiz.de/10012401401
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Achieving Organizational Excellence : A Quality Management Program for Culturally Diverse Organizations
Lasrado, Flevy - 2018
Introduction to Business Excellence -- Organizations Achieve Excellence Through Quality Awards -- Legacy of Excellence: The Case of the United Arab Emirates (UAE) -- Excellence in Action -- Understanding Sustainable Organizational Results -- Self-assessments: Conducting an Excellence Maturity...
Persistent link: https://www.econbiz.de/10013192302
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Qualität von Kennzahlen und Erfolg von Managern : Direkte, indirekte und moderierende Effekte
Burkert, Michael (contributor) - 2008
Einführung -- Begriffliche und konzeptionelle Grundlagen der Untersuchung -- Ableitung des Forschungsmodells -- Operationalisierung des Forschungsmodells -- Methodische Konzeption der Studie -- Ergebnisse der empirischen Studie -- Schlussbetrachtung.
Persistent link: https://www.econbiz.de/10013516981
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Restaurant Chains in China : The Dilemma of Standardisation versus Authenticity
Zeng, Guojun; Vries, Henk J. de; Go, Frank M. - 2019
authentic products and services while the latter could be achieved through standardization. Although it seems ideal to combine … both concepts, they seemingly contradict each other leading to suppliers facing an authenticity-standardization paradox …. The authors identify, analyze, and provide solutions for this authenticity-standardization paradox based on a series of …
Persistent link: https://www.econbiz.de/10012396623
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Cultural Impact on Lean Six Sigma and Corporate Success : Causal Analyses Considering the Effects of National Culture and Leadership
Jacobs, Miriam - 2015
Theoretical Foundations and Concepts for Lean Six Sigma, Corporate Culture, National Culture, Leadership Style and Corporate Success -- Development of an Overall Hypothesized Model -- Introduction and Implementation of Structural Equation Modeling with Partial Least Squares (PLS) to Test the...
Persistent link: https://www.econbiz.de/10014306569
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Investigating the Performance of Chinese Banks: Efficiency and Risk Features
Tan Yong - 2016
industry in China. Chapters examine how efficiency has been affected by different types of risk-taking behaviour and how risk … has been an important determinant of bank efficiency in the context of the series of reforms impacting banks in China … industry in China. Chapters examine how efficiency has been affected by different types of risk-taking behaviour and how risk …
Persistent link: https://www.econbiz.de/10012397129