This book makes an analytical study of implications of the new set of non-tariff barriers that are forthcoming on the exports of the developing countries in the disguise of quality regulations and environmental standards. It argues that in the present era of globalization, with technological...

I: Gestaltung eines Erwartungsmanagements als Herausforderung für das Dienstleistungsmarketing -- 1. Bedeutung eines Erwartungsmanagements im Dienstleistungsbereich -- 2. Forschungsziele und Forschungsfragen -- 3. Gang der Untersuchung -- II: Schaffung einer theoretischen Basis für die...

Simon Kempf has developed hedonic (quality-adjusted) office rent indices for German metropolitan areas. His study explores new territory as it constructs, for the first time, such indices for Germany. The author thereby has taken into account the different qualities of the underlying lease...

Grundlagen und Strategien der Service Excellence -- Service Excellence -- Insights into Service Excellence -- Competing in the Future: How Can Firms Nurture Service Superiority -- Integrierte Kundenorientierung als Treiber der Service Excellence -- Werteorientierungen von BWL-Hochschullehrern...

Potenzialqualität von Dienstleistungen als Forschungsgegenstand des Dienstleistungs- und Relationship Marketing -- Stand der Forschung zur Potenzialdimension von Dienstleistungen -- Theoretische Fundierung der Potenzialdimension von Dienstleistungen auf Basis der Schematheorie -- Entwicklung...

Literature Review on Supply Chain Contracts -- Relational Contracts -- Relational Contracts and Optimal Quantity Flexibility -- Relational Contracts and Optimal Buy-Back Price -- QF vs. Buy-Back Contract in Buyer-Supplier Relationships -- Case Study: Supplier Relationship Management at...

Jakob Schwab analyzes central mechanisms in the systematic economic interaction between rich and poor countries. He focuses on the drivers and effects of investment in developing countries and shows that predictions of standard economic analysis may turn around when accounting for peculiarities...

This unconventional book addresses the imbalance of power between countries that give and receive funds for international financial development, with particular attention to the outcomes and impacts of this imbalance on recipient countries. It provides an in-depth analysis of the perceptions...

This book is the revised version of a doctoral thesis written at the Graduiertenkolleg Law and Economics at Hamburg University. It addresses the market failure with respect to R&D for medicines for tropical diseases and the lack of access to affordable medicines in poor countries. Tropical...

More than half of the world's sovereign states are small economies. The majority are in Sub-Saharan Africa and the Caribbean Basin. For small economies, the globalization process involves opportunities, but also important risks because of their vulnerability and lack of diversification. This...