dire warnings of ‘robot overlords’. Any business executive that wants to know how to exploit AI in their business today is …

-- Business Process Reengineering -- Business Process Reengineering Framework and Automation -- Business Process Management … & Malcom Baldrige National Quality Program -- BPR and Automation -- TQM and BPR -- Case Study: Aegon Religare … illustrates how to take giant strides to attain market dominance in a dynamic business world. The book shows how automation of re …

introduce automation through the use of workforce management technologies. Despite the potential business value that can be … provided by such transformation programmes, too often, the automation technologies have not been fully utilised and their …

-- Referenzmodell: Anwendung der Service- und Ereignisorientierung im Contact-Center -- Handlungsfelder und Neuansatz -- Automatisierung … Referenzmodell zur Automatisierung und Überwachung von Geschäftsprozessen in Contact-Centern. Dabei werden die Konzepte des …

automation in business means human labor will no longer be needed, the author argues that organizations will re-purpose humans … into different roles under the banner of automation, not simply get rid of them. He also identifies parts of business that … are best targeted for automation. This book will arm business people with the tools needed to automate companies, making …