This volume is a collection of papers on emerging concepts, approaches and ideas in information systems research. It examines theoretical and methodological issues related to both information systems development in general and the complexity of information systems as socio-technical systems. The...

Part I: E-Services in Public and Private Sectors -- Part II: Governance, Metrics and Economics of IT -- Part III: Information and Knowledge Management -- Part IV: IS Development and Design Methodologies -- Part V: IS Theory and Research Methodologies -- Part VI: Legal and Ethical Aspects of IS...

Informationsgrundlagen der Wirtschaftsförderung -- Einsatz von Informationssystemen in der Wirtschaftsförderung -- Einführung von CRM-Systemen -- Mögliche Wege zur Verbesserung des Kontaktmanagements -- Kennziffern in der Wirtschaftsförderung -- Ämterübergreifende Zusammenarbeit --...

A Method for Systematic Adaptation and Synchronization of Healthcare Processes -- A Monitoring Infrastructure for the Quality Assessment of Cloud Services -- A Motivation-oriented Architecture Modelling for e-Healthcare Prosumption -- A Proposed Framework for Examining Information Systems...

Grundlagen -- Architektonische Grundlagen -- Organisatorische Grundlagen -- Rechtliche Grundlagen -- Datenhaltungssysteme -- Datenbanksysteme -- Data Warehouse-Systeme -- Dokumentenmanagementsysteme -- Anwendungssysteme -- Personalbedarfsplanungssysteme -- Personaleinsatzplanungssysteme --...

This book contains the refereed proceedings of the Third International Conference on Exploring Services Science (IESS) that was held in Geneva, Switzerland, in February 2012.At the conference, researchers from all over the world present innovative ideas, research, and applications in the design,...

Part 1: Information and Communication Technology -- Part 2: Operations Research -- Part 3: Low-Carbon and Logistics -- Part 4: Knowledge Management -- Part 5: Customer Relations Management -- Part 6: Logistic Network -- Part 7: Business Analysis and Operations Research -- Part 8: Logistic...

This book contains the refereed proceedings of the 17th International Conference on Business Process Modeling, Development and Support, BPMDS 2016, and the 21st International Conference on Exploring Modeling Methods for Systems Analysis and Design, EMMSAD 2016, held together with the 28th...

This book constitutes the thoroughly refereed proceedings of five international workshops held in Ljubljana, Slovenia, in conjunction with the 28th International Conference on Advanced Information Systems Engineering, CAiSE 2016, in June 2016. The 16 full and 9 short papers were carefully...