Die Beitragsautoren diskutieren ein breites Spektrum betriebs- und volkswirtschaftlich relevanter Aspekte der Service-Ökonomie. Untersucht werden die Integration von Kunden in den Prozess der Leistungserstellung sowie die Wirkungen der Informatisierung auf den Arbeitsmarkt, das...

This book encompasses empirical evidences to understand the application of data analytical techniques in emerging contexts. Varied studies relating to manufacturing and services sectors including healthcare, banking, information technology, power, education sector etc. stresses upon the...

This book introduces students on Multiple Criteria Decision Aiding and Making courses to practical, real-world cases. Each case study introduces a problem or situation together with a method, and a description and explanation of a computer application. In this sense each chapter is based on four...

This book examines healthcare innovation processes, shedding light on the controversies endemic to innovation, which make such processes notoriously challenging. While, in the heat of action, controversies may be seen as barriers to innovation, observations reported in this volume point to...

This innovative book presents an up-to-date account of service operations, spanning topics such as IT-enabled services, service supply chain and volatility of demand and supply. Combining a systems perspective with a focus on service supply chains, the chapters provide a clearly framed set of...

This comprehensive book responds to the growing demand to study entrepreneurship as a key driver of innovation and competitive advantage. Challenging the existing idea that technological entrepreneurship exists predominantly in SMEs and as a result of market demands, the author argues that a...

Competitive Supply Chains uniquely focuses on European and Asian companies, which have found innovative ways of orchestrating effective systems. This new edition builds upon the ideas explored by the author in Competitive Supply Chains (2007), featuring new content and analysis

This book explores the experience of China's migrant laborers in Shanghai from economic, anthropological, and gendered analyses, offering extraordinary insights into the life-world of the marginalized people. China has hundreds of millions of internal migrants coming from the countryside to the...