Einleitung – Zero Outage als Maxime in der IT -- Qualität aus unterschiedlichen Blickwinkeln -- ISO, ITIL & Co. – Basis und Orientierung schaffen -- Qualität im Fokus – zwischen Trend und Tagesgeschäft -- Den Kompass nach Norden ausrichten: die vier Eckpfeiler des Quality Management --...

This book deals with stochastic combinatorial optimization problems in supply chain disruption management, with a particular focus on management of disrupted flows in customer-driven supply chains. The problems are modeled using a scenario based stochastic mixed integer programming to address...

Konzeptionelle Grundlagen und Status Quo des SCEM -- Supply Chain Event Management als strategisches Unternehmensführungskonzept -- Diffusion und Anwendung von Technologien des Ubiquitous Computing zur Selbststeuerung im Supply Chain Event Management -- Supply Chain Event Management in der...

This book is a comprehensive guide to several aspects of risk, including information systems, disaster management, supply chain and disaster management perspectives. A major portion of this book is devoted to presenting a number of operations research models that have been (or could be) applied...

This textbook presents a coherent and robust structure for integrated risk management in the context of operations and finance. It explains how the operations-finance interface jointly optimizes material and financial flows under intricate risk exposures. The book covers financial flexibility,...