Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...

Rapid prototyping (RP) technology has undoubtedly had a major impact on the manufacturing industry in the UK and throughout the world. There are now nearly 6,800 machines, worldwide, and in the year 2000 these produced a staggering three million models and prototype parts. This is a huge number...

Constant advertising and product diversification seem to have done little to change public perception that banks are all alike. Customer’s behavior is often contradictory. The rise of Internet banking has been accompanied by protests at branch closures but research shows that most people visit...

Maintaining a constant focus on business priorities is a key factor for management success today. With increasing competition in every business space, any distraction from core business propositions can initiate a slide in market share and profitability. In addition, at a time when challenging...

It is no secret that when the fortunes of the telecoms sector collapsed in 2000, network supplier Ericsson was hit hard. In October 2003, the Sweden‐based firm had spent 11 quarters in the red and chief executive Carl‐Henric Svanberg admitted “I think it’s very low odds on guessing that...

When Manimaran Rajakannu speaks of knowledge management and its place in his organization, he does so with an almost missionary‐like fervor. He says: “The dream is to realize our organization’s CEO’s vision ... to make knowledge management and knowledge sharing the way of life, to make...