Purpose – The purpose of this paper is to provide an interview with Colin Mayer, Peter Moores Professor of Management Studies at Saïd Business School, and author of Firm Commitment. Design/methodology/approach – An interview with Colin Meyer. Findings – In the interview, Colin Mayer...

Cover -- How purchasing became a strategic function: from purchasing to external resources management -- Supply resource management: Salomon and his network of subcontractors in Romania -- How purchasing managers can benefit from new opportunities -- Geopolitics: a new field of expertise for...

Businesses are constantly seeking ways of maintaining their competitive advantage, of meeting customers’ needs and increasing market share. There is now a range of methodologies, such as business process improvement (BPI) available to analyze performance and identify areas of weakness. While...

Recall the recent highly publicized case of a sport‐utility vehicle tire recall, in which a quality system registrar was implicated by the tire manufacturer’s management for failing to identify the problem. This inability to continuously ensure product quality dogs the image of the ISO 9000...

Computing and technology news site CNET.com recently reported on the plight of today’s “tech worker”. In an article attempting to explore the reasons for high turnover and discontent in the industry, one of the most eye‐opening reasons uncovered was that workers were sick of having to...

The establishment of a task force is a common response by businesses seeking to create significant organizational change. Xeptron, a US‐based computer corporation, perceived a need for this approach to improve its reverse logistics management in the Asia‐Pacific region. Reverse logistics...

Purpose – This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and...

Purpose – This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and...