Improving business performance often focuses on clearly articulated strategies, definite goals and structural change. However, even the best laid plans for change often fail to address that performance is inseparable from how an organization does what it does. Improved performance is impossible...

Purpose – This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds his own impartial comments and...

Purpose – To explain how communication studies can contribute to the practical and theoretical development of corporate social responsibility (CSR). Design/methodology/approach – Adopts a social constructionist perspective to examine the communication studies literature. Findings – Many...

Anyone who has been through a strategy‐planning process knows that it begins with remembering and codifying what an organization knows about itself, its products and its markets. There is now an increasing focus on building such knowledge management into everyday operations. This article looks...

When people talk of organizational change they tend to assume that the changes being made must be for the better. This does not follow, of course, and there is nothing inevitable about progress in the right direction. Much depends on the suitability of the initiatives within the context of the...

The history of pop music is littered with one‐hit wonders; artists who scored a single success then sank without trace having enjoyed their 15 minutes of fame. A useful parallel can be made with business world. Many companies fail to achieve their potential because they are unable to adapt...

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...

Purpose – This article aims to review the latest management developments across the globe and pinpoint practical implications from cutting‐edge research and case studies. Design/methodology/approach – The briefing is prepared by an independent writer who adds their own impartial comments...