Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – Scans the top 400 management publications in the world to identify the most topical issues and latest...

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...

Communications are important when you are a National Health Service Trust caring for a remote and largely rural community in Northern Ireland. On top of that you are responsible not only for acute hospital care, but also community care services, mental health and elderly care. So when the Trust...

The idea that businesses faced with the need for radical change should eschew performance improvement projects is clearly nonsense. However, it has been estimated that almost 70 percent of re‐engineering projects fail. In the face of such statistics pessimists might be inclined to opt for the...

Purpose – This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments...

What are the most important factors to consider when introducing a quality initiative? Should you focus upon process and people in equal measures? And how could you ensure that this program is sustained on an ongoing basis? It is widely accepted that there is more to implementing TQM than simply...

The history of human endeavor reveals that change can take place in unorthodox ways. A move to implement change in one direction can sometimes suggest a way forward down a completely different route. The same is true of organizational change. When the board of management at the Australian office...

The reduction and, hopefully, eventual elimination of waste and its associated cost should be a major goal of any manufacturing organization. Total productive maintenance (TPM) has the potential to maximize manufacturing productivity with just a modest investment in machine and equipment...

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – Scans the top 400 management publications in the world to identify the most topical issues and latest...

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...