Knowledge management (KM) is the systematic and organized attempt to use knowledge within an organization to improve performance. For many companies in a wide range of industries, this practice is becoming an accepted part of the business agenda. However, even for these companies, questions...

Purpose – To investigate why, despite a significant fall in price, robot sales in the UK in 2005 were static with very few sales to small companies. Design/methodology/approach – Based on the latest survey of robot sales in the UK produced by British Automation and Robot Association (BARA),...

Purpose – To present the findings from the BCG's Innovation 2006 Senior Executive Survey. Design – Reviews the results of the BCG's Innovation 2006 Senior Executive Survey. Findings – Innovation remains a top strategic focus for many companies; however 50% of companies questioned remain...

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...

Purpose – This paper reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and...

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...

Purpose – This article aims to review the latest management developments across the globe and pinpoint practical implications from cutting‐edge research and case studies. Design/methodology/approach – The briefing is prepared by an independent writer who adds their own impartial comments...

Purpose – This study aims to examine strategies for customer value assessment used by best practice suppliers in business-to-business markets. Design/methodology/approach – An exploratory two-part field study using a grounded theory approach. Findings – It should not be a difficult...