Improving business performance often focuses on clearly articulated strategies, definite goals and structural change. However, even the best laid plans for change often fail to address that performance is inseparable from how an organization does what it does. Improved performance is impossible...

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places...

The airline industry was dealt a hammer blow by the terrorist attacks on the USA last September. With passenger confidence damaged, many large carriers are facing desperate times. But in among this chaos the low‐cost airlines are proudly flying the flag for air travel. For many large airlines...

Design: This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Purpose: This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case...

In today’s global market, many companies aim to become big fish in several international ponds. Bass Hotels and Resorts is no different, targeting growth within each of its three geographical divisions – the Americas, Asia Pacific and Europe, Middle East and Africa (EMEA). The scope of its...

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...