Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...

Purpose – The aim of the paper is to review the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial...

Purpose – To provide a concise briefing on the most topical issues and relevant implications from the top 400 management publications in the world. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the argument...

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...

Purpose – To bring together different takes on Marks & Spencer's turnaround since 2004, offering comments from CEO Stuart Rose and a comparison to the current fortunes of Philip Green's rival store Bhs. Design/methodology/approach – This briefing is prepared by an independent writer who adds...

Purpose – An interview with Nick Rowley, chairman of Oceanus Group Ltd. Design/methodology/approach – This briefing is prepared by an independent interviewer. Findings – Nick Rowley has extensive industry experience focusing on business efficiency coupled with leading edge technologies....

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...

Purpose – This paper aims to reviews the latest management developments across the globe and pinpoint practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments...

Purpose – In the current economic climate, attracting new customers is becoming even more challenging and so businesses should now be looking within their business to understand the behavior of their existing customers. Design/methodology/approach – Customer Service and Outsourcing...