Purpose – The purpose of this paper is to review a case study of a recent corporate rebranding initiative to examine how staff respond to changed values. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments. Findings – A...

Purpose – To discuss organizations’ approaches to company values and ethics, an important aspect of which should be finding out from employees what their perceptions are – asking them “What do we stand for?” Design/methodology/approach – This briefing is prepared by an independent...

Purpose – This paper looks at how Six Sigma was used at Renishaw plc to address quality issues. Design/methodology/approach – The article analyses the problems at Renishaw plc and looks at how a Six Sigma program was implemented. Findings – Despite a culture wary of any approach that may...

Purpose – This paper reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and...

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...

Purpose – This paper aims to review a study that identified the critical success factors at automobile part company SAIPA Press. Design/methodology/approach – The paper explains the concept of critical success factors and suggests how to identify them and then convert them into...

Purpose – The purpose of this paper is to examine the effects of job burnout on front-line employee performance in the banking industry. Design/methodology/approach – This paper analyzes questionnaires reporting on levels of exhaustion and disengagement (key features of burnout) together...